Shipping + Returns
 

Shipping and Returns

Items may be returned within 20 days from the date you receive your order for a full refund. (Return shipping fees will be paid by the customer.)

Items must be in new, unaltered and unused condition. (Free from any make-up stains, animal hair, perfume and deodorant spots or scent, and with all original tags still attached to item).

DO NOT attempt to return if the above criteria are not met. Our return department will be unable to process your return and item(s) will be returned to sender.

Shoes must be packaged in a protective box or bag. Please DO NOT attach the shipping label directly to the shoebox.

All items are thoroughly checked/inspected before they are shipped out by Ivorie Lane for any imperfections or damages.

ALL Sale items or door busters are a FINAL SALE.

Send Returns to:

Ivorie Lane

1949 North Washington Blvd. Suite 2

North Ogden, UT 84414

 

Ivorie Lane is not directly affiliated with Bella Me Boutique, so ALL Returns need to be MAILED in, not taken into the store to get a refund. If you try to bring your return in, you will be asked to mail it. There are NO exceptions.